Species-Appropriate
RAW DOG FOOD
Bow-woW
Build Your Dog’s Bowl
Standard Packs
Unique sets
Ocean Boost Duo
Fish Set
Cluck & Crunch Medley
Chicken Recipe
Peck of Goodness
Turkey Recipe
Lamb & Calm Bowl
Lamb Recipe
Beef Recipe
Beefy Bliss & Veggies

Privacy Policy

Effective Date: 03-05-2005
At Bow-Wow, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, place an order, or interact with us.

1. Information We Collect
  • Personal Information: Your name, email address, phone number, shipping address, and any other information you provide voluntarily.
  • Account Information: We store your login credentials and preferences if you create an account.
  • Payment Information: Our servers are built with your financial security in mind; as a result, we never store full credit card numbers or complete payment details. Payments are securely handled through our trusted partner, Stripe. To assist with order fulfillment and customer support, we may collect limited information, such as the billing address, the last four digits of your card, or the transaction ID.
  • Website Usage Data: We collect information about how you interact with our site, including IP address, browser type, device type, pages visited, and referral links.
  • Cookies and Tracking Technologies: We use cookies to enhance the browsing experience, analyze site traffic, and deliver personalized content.

2. How We Use Your Information
We use your data to:
  • Process and fulfill orders
  • Communicate order updates and promotional offers
  • Provide customer support
  • Improve our website and services
  • Comply with legal obligations

3. How We Share Your Information
We do not sell your personal information. We only share your data with the following:
  • Payment processors and logistics providers to fulfill orders
  • Third-party service providers (e.g., email marketing tools, analytics platforms)
  • Legal authorities, when required by law
Following this policy, all partners are required to protect your data.

4. Data Security
We implement industry-standard security measures, including SSL encryption, to protect your personal information. However, no method of transmission over the Internet is 100% secure.

5. Your Choices
You can:
  • Access, update, or delete your data by logging into your account or contacting us
  • Opt out of marketing emails at any time by clicking the "unsubscribe" link
  • Adjust cookie settings via your browser

6. Children's Privacy
Our website's content is not designed for individuals under the age of 13. We are committed to ensuring we do not knowingly collect personal information from minors.

7. Third-Party Links
Our site may include links to other websites. We are not responsible for their privacy practices and encourage you to read their policies.

8. Changes to This Policy
We may update this policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.

9. Contact Us
If you have any questions or concerns, please get in touch with us at:
✉️ hello@bow-wow.us
📍 Bow-Wow, [Insert Address], Los Angeles, CA
📞